Professional, Helpful & Very Concerned

All I can say is that everyone at Pacific Legal were professional, helpful & very concerned & caring as we went through what was a very heartfelt process of selling my father’s & our family home. Thankyou to all of you.

KH - 10/09/2019

Very Compassionate & Helpful

Nikki was very compassionate and helpful. Thank you.

EP -

Happy Customer

Price & service were better than what is available in Canberra face 2 face services. I’m a very happy customer! Thank you!

AS - 22/07/2019

Great Service

Great service: Patient, clear & honest. Thanks

DM -

Very Professional

Pacific Legal Dorrigo are very professional, friendly, obliging, and a valuable asset to the community

CD - 25/06/2019

A Fantastic Result

After fighting the matter for years by myself, two letters from Pacific Legal and the matter was resolved in my favour. Well done.

LP - 22/05/2019

Fabulous bunch of people

Fabulous bunch of people at Pacific Legal

PC & AC - 13/03/2019

Thankyou

Thankyou, everything went smoothly.

AC - 23/11/2018

A Very Professional, Friendly Experience

A very professional, friendly experience generating a feeling of confidence, integrity & reassurance in the Dorrigo legal profession.

AJ - 31/10/2018

Very Happy with the Outcome

We were both very happy with the outcome and would use your firm anytime

J & B - 04/07/2018

Conditions of Service

These Conditions of Service govern our agreement with our clients, for all residential and rural conveyancing transactions we may agree to perform. You are agreeing, in addition to the terms below, to settle your matter via the PEXA electronic conveyancing system where possible.

1. Our professional fees for purchase or sale of residential or rural property include the following basic services described below in clause 3 if you are selling and clause 4 if you are buying. This is based on a settlement period of up to 42 days only (see clause 6). Commercial property transactions are not included. All searches, disbursements, General Sales Tax (GST), any additional costs and any additional legal advice is NOT included. CLICK HERE for a list of disbursements, potential searches available and exclusions. CLICK HERE for our normal charges for additional work if required.

2. We require payment of a retainer of $300.00 ($200.00 if the property is based in QLD) once you have decided to proceed.* The balance of the fee quoted will be payable on or before settlement.

3. For your sale;
a) Preparation of one marketing contract containing up to 35 pages (for the real estate or selling agent) for advertising purposes only. (Where extra work is requested additional fees are charged eg. preparation of large strata contracts, etc). Not included in Queensland matters.
i. Discuss inclusions, exclusions and other contract conditions with you; maximum of two emails or phone calls to you.
ii. Liaison with your real estate agent; maximum of one email and one phone call to your agent.
b) Preparation of one sale contract containing up to 35 pages. (Where extra work is requested additional fees are charged eg. preparation of large strata contracts, etc). Not included in Queensland matters.
i. Discuss inclusions, exclusions and other contract conditions with you; maximum of two emails or phone calls to you.
ii. Liaison with your real estate agent; maximum of one email and one phone call to your agent.
c) Liaison and negotiation with buyer’s solicitor/conveyancer; maximum of two emails/letters and two phone calls to buyer’s solicitor/conveyancer, plus maximum of two emails and two phone calls to you
d) Attending to exchange of contracts where applicable; maximum of one email to you confirming contract and settlement dates; maximum of one email to the selling agent to confirm contract and settlement dates, maximum of one email to your lender to confirm contract and settlement dates.
e) Forwarding replies to Requisitions on Title where applicable; maximum of one email to you requesting confirmation of replies and receiving your reply, maximum of one email to the buyer’s solicitor/conveyancer attaching your replies.
f) Ordering and checking Land Tax search (New South Wales only); maximum of one email to forward Land Tax Certificate to buyer’s solicitor/conveyancer.
g) Checking and forwarding by email or post the Transfer document where applicable; maximum of one email/letter to you.
h) Calculation of settlement adjustment figures and advising you; maximum of one email, and receiving your reply.
i) Organisation of arrangements for settlement; maximum of two emails to you, maximum of two emails and one phone call to your lender, maximum of two emails to the purchaser’s solicitor/conveyancer.
j) Confirmation of settlement; maximum of one phone call and one email to you, maximum of one email to selling agent.
k) Miscellaneous discussion with you concerning your sale; maximum of two additional emails and two additional phone calls.

4. For your purchase;
a) Review of one contract containing up to 35 pages. (Where extra work is requested additional fees are charged eg. Review of large strata contracts, review of building & pest reports, etc).
i. Discuss inclusions, exclusions and other contract conditions with you; maximum of two emails or phone calls to you.
ii. Liaison with the selling agent; maximum of one email and one phone call to agent.
b) Liaison and negotiation with seller’s solicitor/conveyancer; maximum of two emails/letters and two phone calls to seller’s solicitor/conveyancer, plus maximum of two emails and two phone calls to you.
c) Attending to exchange of contracts where applicable; maximum of one email to you confirming contract and settlement dates; maximum of one email to your lender to confirm contract and settlement dates.
d) Order and review property searches; maximum of two emails to seller’s solicitor/conveyancer if necessary.
e) Requesting requisitions on Title from seller’s solicitor/conveyancer and reviewing replies where applicable; maximum of two emails to the seller’s solicitor/conveyancer requesting replies and receiving their response.
f) Drawing up and forwarding by email or post the Transfer document where applicable; maximum one email/letter attaching Transfer to seller’s solicitor/conveyancer.
g) Calculation of settlement adjustment figures and advising you; maximum of one email, and receiving your reply.
h) Organisation of arrangements for settlement; maximum of two emails to you, maximum of two emails and one phone call to your lender, maximum of two emails to the seller’s solicitor/conveyancer.
i) Confirmation of settlement; maximum of one phone call and one email to you, maximum of one email to selling agent.
j) Notification to Council where necessary; one email/letter to Council enclosing rates cheque.
k) Miscellaneous discussion with you concerning your purchase; maximum of two additional emails and two additional phone calls.

5. Electronic Communication and Electronic Conveyancing;
We communicate electronically with clients and other parties using email. We also transact on the Property Exchange Australia (PEXA) platform and use cloud software applications. We have top cyber security measures in place, and take all due care in checking communications, as recommended by our external Information Technology advisor, however there is always a small risk of compromise by determined hackers.
If we communicate or transact electronically with or for you, you acknowledge and agree as follows:
(a) There are some delivery risks in using electronic mail and software platforms and you accept the risk of interception of the email or software by third parties or of non-receipt or delayed receipt of the message; and
(b) Computer viruses and similar damaging items can be transmitted through emails and by introducing files into your system. We use virus-scanning software to reduce these risks and ask that you do the same. However, it is not possible to completely eliminate the risk of introducing viruses.
If we communicate or transact electronically with or for you, you release us from all claims, losses, expenses and liabilities caused by any of the risks referred to above and arising directly or indirectly out of that communication or transaction.

6. Settlement Period;
The settlement period is the time between the date of the contract and the settlement day. This is usually between 28 days and 42 days and is normally specified in the contract. Any settlement period over 42 days in length is subject to an additional charge of $500- for additional time in dealing with the matter.

7. Commercial Transactions;
These Conditions of Service do not cover commercial property conveyancing transactions or transfers of lease. Contact us for our Commercial terms.

* Please note that the retainer is non-refundable however if the property transaction has not been completed within six months of our instruction date the retainer is taken off the total amount of the price quoted. If the property does not settle within six months of our instruction date or the purchase does not proceed past exchange of Contracts then the retainer is not refundable.

CLICK HERE for a PDF version of our Conditions of Service that you can print or save.